Política de envío
Last updated: June 26, 2026
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Shipping Times
- Netherlands: 2–5 business days
- Europe (EU): 5–10 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may be available for orders above a certain threshold — check our current promotions at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website.
Customs & Import Duties For orders outside the EU, customs duties and import taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your contact email]. We will investigate with the carrier and arrange a replacement or refund if the package is confirmed lost.